Honor News

We're Opening a New Operations Center in Austin, Texas!

Honor is expanding in the Southwest—and we’re thrilled to be headed to Austin to support our continued growth there and beyond. We’re hiring!

After launching our pioneering partnership program, the Honor Care Network (HCN), Honor—along with our HCN Partners—has experienced steady growth over the past year. As we planned our next phase of expansion in the Southwest, we realized that to support Honor’s continued rapid growth, we would need to open a new operations center in that region. And fast. The big question: where?

Initially, we explored 24 cities in eight different markets—and quickly narrowed our search to six cities. Then we started a systematic analysis of each city, evaluating a wide range of factors. Our top criterion? People.

We evaluated both the volume and the quality of available professional talent. And by talent we mean everyone in every role on the Honor team who contributes to our care experience, including operations managers, recruiting coordinators, client managers, care advisors, business development directors, software engineers, and more.

Four of our fab new Austin team members—and one big reason they joined Honor.

Four of our fab new Austin team members—and one big reason they joined Honor.

After months of data-driven analysis, many phone calls, and in-person meetings, one city emerged as the clear winner in every category of our search criteria. Austin, Texas!

We couldn’t have been more thrilled.

We chose to establish our operations center in Austin for its professional talent and also for its thriving, innovative business community. And we love Austin’s culture, which is a great fit for Honor. Austin is an incredibly vibrant city with a strong sense of family and community combined with a tech-driven, entrepreneurial spirit. And then there’s the food and the live music!

To date, our experiences building Honor’s Austin team have exceeded our hopes and expectations. We’ve already hired multiple classes of exceptional people and are consistently impressed with not just their skills and experience but also their passion and commitment to Honor’s mission. And, frankly, we were kinda blown away when we made job offers to the first round of Austin candidates and 100 percent of them accepted—before we even had a permanent office! So it’s already feeling like a perfect fit.

Honor’s Austin operations center, in temporary offices now but soon located near The Domain, will complement our existing Concord operations center, directly supporting our clients and Care Network Partners. We are eager to get settled, get to know and become an integral part of the Austin community, and begin building relationships so we can support families who need care, local agency owners, and care professionals across the care continuum.

If you’re looking for a job in Austin—and have a real passion for fundamentally changing how we care for our parents, join us on this incredible journey. We’re hiring!

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