Caregiver Voices

Honor Care Pros Show Grace and Resilience During March

March is the month of luck, and we feel extra lucky to have these Care Professionals as part of the Honor team. We’re grateful for their resilience and dedication to their Clients. And we’re excited to showcase their accomplishments and recognize them as this month’s Outstanding Care Pros.

As usual, it was hard to single out just one Outstanding Care Pro from each market. To do this, Client Managers and Care Pro Relationship Managers look at each Care Pro’s record of dependability, consistency, and positive visit reports, as well as stories of Care Pros going above and beyond our already high standards. The 19 Care Pros who are ultimately chosen also stand out for living the Honor Values:

  • Care Starts with Connection
  • Great Solutions Demand Empathy
  • When You Grow, We Grow
  • Our Differences Propel Us

We’re grateful to work for and alongside these wonderful people.

Arizona Outstanding Care Pros


Phoenix This Care Pro wishes to remain anonymous This Care Pro is a go-getter. They provide amazing care to their Clients. Whenever you need them, they’re always ready to help. They’re very gentle and nurturing with their Clients and a great representation of a hard-working, all-around outstanding Care Pro. They’re always optimistic and focus on the positive. Their Clients love them and so does Honor! We’re truly lucky to have them on our team. — Sonya M, Care Pro Relationship Manager

Tuscon This Care Pro wishes to remain anonymous This Care Pro has a history of working with Clients with complex needs. They connect with these individuals in ways others can’t. They take the time to understand their Clients, and then suggest tips and solutions for how to meet their unique needs. They excel at being firm and setting boundaries when the Client’s best interests require that. These qualities allow them to earn a lot of respect from their Clients and their families. This Care Pro is such a valuable member of this team, and I can’t thank them enough for their dedication and quality of work! —Vanessa L, Client Manager

California Outstanding Care Pros


Los Angeles Anna Montero Anna embodies our value, ”Care Starts with Connection.” She shows up with a positive attitude and Clients love having her visit. Anna has been with Honor for nearly a year now and has consistently been a top performer. She’s always on time and is willing to help out when we ask. Anna recently staffed a visit and the Client sent us a great review saying, "Anna was the best. She was so helpful and professional and had a calming influence. Loved having her here and Duke, my puppy, loved her also. A winner." We’re grateful to have such an amazing Care Pro on our team. We thank Anna for her hard work, positive energy, her time, and the care she provides to all of her Clients. — Raymie, Client Manager

Monterey Bay Celia Orozco Celia has been a rock star since the day she started. She consistently goes above and beyond. And everyone values and appreciates her. Clients always share positive feedback about her. She’s flexible and willing to help out when needed. Her reliability and commitment show through her outstanding performance record. Celia is a great example of an exceptional Care Professional and if we could clone her, we would! Thank you, Celia. We appreciate you and all the hard work you do. — Kelsie, Client Manager

Orange County Grace Njuguna Grace embodies Honor’s value, “Care Starts with Connection.” She has been with her current Client for almost three years and their relationship has become like extended family. She’s always there for her Clients when they need her. Recently, she went above and beyond by rearranging her schedule to provide live-in care for one of her Clients while her other Care Pro was out of town. Grace always has a sunny disposition that puts a smile on anyone’s face. — Carrie D, Care Pro Relationship Manager

Sacramento Viviane Kayembe Viviane is a great representation of an outstanding Care Pro. She pays attention to detail, is a quick communicator, and always understands the Client's needs. Clients always request to have Viviane return after her first visit. Thank you for all of your hard work and for caring the way that you do. We appreciate you, Viviane! — Emma H., Care Pro Relationship Manager

San Diego Rebecca Hill Rebecca walks into a Client’s home with the intention of becoming their biggest advocate. Her people skills are impressive, and the relationship she’s built with her current Client feels “more like family.” She routinely goes above and beyond for them. If she notices anything concerning, she immediately informs Honor and the family. And she’s eager to pick up extra shifts with their client when needed. Rebecca is always on time and never skips a beat. I'd love nothing more than to have Rebecca care for my family, our Clients, even me one day. — Brittany C, Client Manager

San Francisco - East Bay Tsigereda Shibru Tsigereda is an all-star to the families she serves. She has cared for many long-term Clients, including two current Clients she’s been with for three and five years. The consistency and dedication she has provided to both of them has truly impacted their daily lives. We highly value Tsigereda’s compassion, positive presence, and reliability. And we’re incredibly thankful to have a wonderful Care Pro like her on our team! — Shannon L, Care Pro Relationship Manager

San Francisco - South Bay Jose Bernardino Jose is such a positive person to work with and talk to. Our team has no worries or doubts when he’s visiting with a Client. He receives amazing feedback from Clients—they all request to have him back as much as possible. He’s a great advocate for himself and the Clients he serves. He continues to be a team player by picking up additional visits to help a Client in need. We’re so lucky to have him on the Honor team! —Alyson, Care Pro Relationship Manager

Santa Barbara/Ventura Dene Rawlings Dene is a solid and skilled Care Pro who always takes the time to thoroughly understand her Clients' needs in order to provide the best care to them. She makes meaningful connections with her Clients very quickly and consistently receives rave reviews from them and their family members. She recently took on a new Client and was able to put her at ease immediately with her compassion, kindness, and skills. In Dene’s care, this Client's quality of life has improved markedly. This Client never misses an opportunity to tell us how grateful she is to have Dene in her life. We also feel lucky to have her as a part of the Honor team. — Sarah B, Client Manager

Sonoma/Santa Rosa This Care Pro wishes to remain anonymous This is a professional, dedicated, and overall great Care Pro. Always dependable, they have built a meaningful connection with their ongoing Client. They’re compassionate with a caring nature that regularly shines through in their detailed care notes. We’re thankful for all that they do! —Shannon L, Care Pro Relationship Manager

Florida Outstanding Care Pro


South Florida Angela Samuels Angela exemplifies Honor’s value, ”Care Starts with Connection.” She embodies this value, working four overnight shifts a week with her long-term Client. Recently, Angela filled a shift for a Client with dementia. The Client’s daughter told us that right away, Angela sat facing the Client, took her hand, and introduced herself looking directly into the Client’s eyes. Angela’s ability to not only connect with Clients but to also make that connection her top priority, left a positive impression on this family and gave comfort to this Client. Care starts with connection and Angela proves that every day in powerful ways. — Steven C., Senior Client Manager

Illinois Outstanding Care Pro


Chicago Loren Thomas Loren is always willing to jump in and help out when needed. He is reliable, dependable, caring, and trustworthy. He is committed to establishing meaningful relationships with his Clients. He has the skill and experience to work with anyone and always perseveres, even in challenging situations. He will not hesitate to reach out if something isn’t right, if the Client is in need, or if he needs more information. Loren is a trusted Care Pro and we’re honored to have him on our team. — Angie & Dela, Care Pro Relationship Manager

Michigan Outstanding Care Pro

Detroit This Care Pro wishes to remain anonymous This Care Pro is beloved by Clients and their families. They’re dependable, caring, and a joy to be around. They exemplify all of Honor’s values, but shine in the value, “Great Solutions Demand Empathy.” They strongly connect with everyone they interact with, from Clients and their families, to all the teams at Honor. Their big heart and attentive nature make them an amazing Care Pro. We thank them for all they bring to the Clients they serve. — Doug, Client Manager

Missouri Outstanding Care Pro


St. Louis This Care Pro wishes to remain anonymous Many of this Care Pro’s Clients describe them as part of the family. Their commitment to improving the quality of life for each of their Clients is unparalleled. Their dedication to excellence makes them a joy and truly an honor to work with. — Eric, Client Manager

Nebraska Outstanding Care Pro

Omaha Melanie Costello Melanie exemplifies all of our Values. Most recently, she has been a shining example of our values, “Great Solutions Demand Empathy” and “When you Grow, We Grow.” For many years, Melanie has worked closely with one long-term Client. Melanie provided exceptional care for her, especially at the end of the Client’s life. The Client’s family came to rely on Melanie's consistency and attentive care for their loved one. Since her Client’s passing, Melanie has been stepping in to help with many other Clients for fill-in visits and same-day urgent shifts. We’re so lucky to have Melanie on our team! —Lydia B, Care Pro Relationship Manager

New Mexico Outstanding Care Pro


Albuquerque Deanne Lesperance Deanne is a wonderful Care Pro. She connects with her Clients right away, and they always ask for her to come back. She is kind, compassionate, and reliable. The impact Deanne has on her Clients' lives and well-being is overwhelmingly positive and immeasurable. Deanne embodies Honor's value, "Care Starts with Connection," and we’re honored and grateful that she’s a part of our team. Not only do Clients absolutely love Deanne, her Honor team loves her very much, as well! Thank you, Deanne, for your dedication and love. — Katy, Client Manager

Texas Outstanding Care Pros


Dallas This Care Pro wishes to remain anonymous This Care Pro goes above and beyond for their Clients. They’re invested in their colleagues, as well, assisting in helping new Care Pros succeed. Their consistency is unparalleled. Their Clients’ families describe them as one of their own and "simply the best." Their attention to detail and dedication to excellence make them such an asset to Honor. — Hilary, Client Manager

San Antonio Sondra Williams Sondra is a wonderful Care Pro with a great reputation among her Clients. She receives positive feedback for the outstanding care she provides with her beautiful heart. Everyone enjoys their interactions with Sondra and appreciates her professionalism. She’s proactive, hard-working, reliable, and easygoing. We're so grateful to have her on our team. Thank you for all the love and support you provide your Clients, Sondra. We appreciate you! —Katy, Client Manager

Thank You!

We’re lucky to have Care Pros who are committed to providing outstanding care to their Clients. Every day, they wake up with the intention to serve aging adults with compassion and empathy. We hope you’ll join us next month to learn more about our April Outstanding Care Pros.

If you're interested in a career as an Honor Care Pro, you can learn more here.